ST. PAUL, Minn. (WCCO) – Minnesota Attorney General Lori Swanson says a federal investigation is needed to look into business practices at one of the nation’s largest private Medicare insurers.
On Friday, Swanson sent a massive file of complaints against Humana to the federal agency charged with overseeing that part of Medicare.
She’s asking the Centers for Medicare & Medicaid Services (CMS) to look into more than 27 complaints on file.
For the past couple of years, Humana policy holders in Minnesota have complained of improper denial of coverage, overcharges for co-payments and failure to follow the required appeals process.
Kentucky-based Humana provides private Medicare insurance coverage to more than 100,000 Minnesota seniors.
This investigation into Humana’s alleged wrongdoing has been going on for a couple of years, Swanson asserts. It stems from both consumer and medical provider complaints from across the state.
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MN Attorney General Asks Feds To Investigate Humana